Outstanding craftsmanship. On time. On budget. Guaranteed.
The Guaranteed Renovation© by Renewal covers all projects over $50,000 and guarantees – in writing – price and project duration.
Project duration is measured from actual start date to delivery date. Delivery date is “substantial completion” – the point at which the space can be used for its intended purpose.
Guarantee
If we miss the project delivery date, we will refund/rebate to the client $200 for every calendar day we are late. Our craftsmanship is also guaranteed. Never compromised.
Confidence
With The Guaranteed Renovation© from Renewal you can launch your home improvement project with confidence.
Because certain types of delays are beyond our control, The Guaranteed Renovation© guarantees price and duration except when:
1. Industry-wide, documented materials or labor shortages or sudden and substantial material price increases occur, due to but not limited to:
a. Extreme weather, such as hurricanes, tornadoes, etc.
b. Fuel price volatility
c. Acts of terrorism
2. Municipal inspections cannot be scheduled (e.g., city inspectors are unavailable during training week) or are delayed due to circumstances beyond RCI’s control.
3. Customer-purchased materials are not on site when needed, or are delivered in damaged condition.
4. Change orders are made, which may add both time and cost to a project. They occur when:
a. The client adds or alters the scope;
b. Unforeseen latent/hidden conditions emerge.
If a timing exception should occur, you will be notified in writing as to how many days this will impact your project, and you will be given the revised delivery date. If a pricing exception should occur, you will be notified of the cost and asked to agree to the change order prior to its execution.
